Your scheduling options
  1. Your Best Option Call the Customer Care Hotline:

    Monday through Friday, 7am to 6pm CST
  2. Call your Jeep® Dealer3
    After you complete your inspection with an authorized Jeep® Dealer, simply visit this site and goto the "Claim Prepaid Card" page to fill out the Prepaid Card Registration form to get your $100 prepaid card.
  3. Visit

    Enter your Vehicle Identification Number (VIN) to find your personal website for this recall. Find your nearest dealer and review all your scheduling options.
N46 Urgent Rear Structural Reinforcement
Safety Recall Notice

The National Highway Traffic Safety Adminstration (NHTSA) has made a tentative assessment that certain 2002 through 2007 model year Jeep ® Liberty vehicles contain a defect related to motor vehicle safety.

The fuel tank on these vehicles has a chance of experiencing a fuel leak during certain types of rear end collisions. Fuel leakage in the presence of an ignition source can result in a fire.
Owners of these vehicles are required for their safety and the safety of others to respond
Your safety is important to us. Not only will we inspect your vehicle and install an Original Equipment Manufacturer (OEM) trailer hitch1free of charge , you will also receive a $100 Visa prepaid card2 for your time to address and complete this urgent repair.

For your convenience, we have provided 3 easy ways, listed to the left, to schedule your repair and receive your $100 Visa® prepaid card..
Call 1-866-814-1480 to get your $100 Visa prepaid card and urgent repair
What if my vehicle has a factory installed trailer hitch?
If your vehicle already has an original factory installed Chrysler OEM trailer hitch, the area surrounding the hitch will be inspected and Chrysler will replace the two most rearward mounting bolts free of charge, providing the condition of the bolts can support proper removal and installation.
What if my vehicle has an aftermarket trailer hitch?
If your vehicle has an aftermarket trailer hitch, the trailer hitch and the surrounding area will be inspected for any evidence of sharp edges or other puncture risks. If any such evidence is identified, the aftermarket hitch will be removed and a Chrysler OEM trailer hitch will be installed free of charge, provided the condition of the vehicle can support proper removal of the existing hitch and installation of a Chrysler OEM trailer hitch.
Chrysler recommends you remove the ball & ball mount whenever your vehicle is not actually in use of towing. The repair work will take about four hours to complete, per the terms of Safety Recall N46 or NHTSA Recall 13V-252. However, additional time may be necessary depending on service schedules.
Please, we need to hear from you
Call our convenient hotline today at 1-866-814-1480

Thank You,
Customer Care, Jeep ® Recall Resolution Team